Field service dispatch

Use Slab5 to help an agent capture service requests and create operational tasks without giving it broad system access.

Use case

A small field-service business receives a maintenance request and wants an agent to create the customer record, dispatch task, and activity note.

Prompt

Create a service follow-up for Greenway Dental. The office reported an HVAC issue in exam room 2. Create a task for tomorrow morning and log the caller's note.

Flow

1. Search or create the company.
2. Log the service issue.
3. Create a dispatch task.
4. Keep the task open for human assignment.

Human review

Slab5 stores the structured work order and handoff context. The agent creates structured state; a human can review and assign the work.