AI app builder tool plane

Use Slab5 as the operational tool plane behind an AI application. Instead of building CRM, tasks, CMS, files, support, analytics, audit logs, and workflow approvals from scratch, a builder can expose Slab5 MCP tools or API endpoints to their app.

Use case

An AI app builder is creating a vertical assistant for customer success teams. The assistant needs to research account context, create tasks, draft customer updates, store files, write activity logs, and pause for approval before sending customer-facing output.

Prompt

For the Acme account, summarize open support issues, identify renewal risk, create follow-up tasks for the CSM, draft a customer update, store the draft as a CMS entry, and pause for manager approval before it is sent.

Flow

1. search_companies to find the customer account.
2. search_contacts to identify stakeholders and owners.
3. list_support_tickets for open issues and recent status.
4. search_activity for previous calls, notes, and escalations.
5. create_task for owner follow-ups.
6. create_entry for the draft customer update or internal note.
7. create_asset_upload_intent if a report, screenshot, or attachment must be stored.
8. AgentGrid workflow step synthesizes the customer-ready update.
9. Approval gate pauses execution for manager review.
10. Approved continuation logs the decision and marks the draft ready for delivery.

Builder value

This pattern lets builders ship an AI product faster because Slab5 supplies the boring but critical business substrate:

• Multi-tenant workspace records.
• Scoped API keys and MCP credentials.
• Auditable tool calls.
• Human-in-the-loop approvals.
• Usage, run, and cost visibility.
• Reusable workflows and templates.

Builders can focus on their product-specific UX and agent behavior while using Slab5 for governed business execution.

Controls

Give the app credential only the scopes required by the assistant:

crm:read
support:read
tasks:write
activity:write
cms:write
assets:write
agentgrid:write

Keep billing, team administration, credential administration, and unrelated modules outside the credential unless the app explicitly owns those workflows.